Active Life Chiropractic & Rehab – Privacy Policy
Effective Date: 02/08/2026
Last Updated: 02/08/2026
This Privacy Policy explains how Active Life Chiropractic & Rehab collects, uses, and protects your personal information when you interact with our website, services, and communications.
1. Information We Collect
We may collect personal information including:
Name, phone number, email address
Appointment and service information
Insurance-related information
Communication preferences
Website usage data (such as IP address and form submissions)
2. How We Use Your Information
We use your information to:
Provide and manage healthcare services
Schedule and confirm appointments
Send administrative and service-related communications
Send SMS messages and email communications (with your consent)
Improve our services and website experience
3. SMS Privacy (A2P Compliant)
If you opt in to receive SMS messages from Active Life Chiropractic & Rehab:
We use your mobile number only for clinic-related communications, including appointment reminders and service updates.
We do not sell, rent, or share your mobile number with third parties for marketing purposes.
Your information may be shared only with service providers necessary to deliver messaging services, in compliance with applicable laws.
4. Data Sharing
We do not sell your personal information. We may share information with trusted service providers who assist in operating our website, appointment systems, and messaging services, under confidentiality agreements.
5. Data Security
We take reasonable administrative, technical, and physical measures to protect your personal information from unauthorized access, misuse, or disclosure.
6. Data Retention
We retain personal information only as long as necessary to provide services or as required by law.
7. Your Rights & Choices
You may opt out of SMS communications at any time by replying STOP.
You may request help by replying HELP or contacting us directly.
You may request access, correction, or deletion of your personal information, subject to applicable laws.
8. HIPAA
Your medical records remain secure and protected under the Health Insurance Portability and Accountability Act (HIPAA). We maintain safeguards to protect your protected health information in accordance with federal and state regulations.
9. Policy Updates
We may update this Privacy Policy from time to time. Changes will be posted on this page with the revised effective date.
10. Cookies Policy
How We Use Cookies
We may use cookies to:
Ensure website functionality and security
Analyze website traffic and usage patterns
Improve website performance and user experience
Support online forms and appointment requests
Assist with marketing and advertising efforts
Types of Cookies We Use
Essential Cookies: Necessary for the website to function properly
Analytics Cookies: Help us understand how visitors use our website
Functional Cookies: Remember user preferences and settings
Marketing Cookies: May be used to deliver relevant ads and measure campaign effectiveness
Managing Cookies
You can control or disable cookies through your browser settings. Please note that disabling cookies may impact certain features or functionality of the website.
Third-Party Cookies
We may use third-party services such as analytics and marketing tools that place cookies on your device. These third parties have their own privacy policies governing their use of cookies.
11.SMS Communications and Opt-In
If you choose to opt in to receive SMS text messages from Active Life Chiropractic & Rehab, we will use your mobile phone number solely for the purposes of sending appointment reminders, scheduling updates, post-visit follow-ups, patient check-ins, and care plan reminders.
By opting in, you consent to receive SMS messages from Active Life Chiropractic & Rehab. Message and data rates may apply. Message frequency may vary based on your appointment activity and interaction with our clinic.
You may opt out of receiving SMS messages at any time by replying STOP. For assistance, reply HELP or contact us directly.
We do not sell, rent, or share your mobile phone number with third parties for their marketing purposes. Your information is used only in accordance with this Privacy Policy and applicable laws.
12. Contact Us
Active Life Chiropractic & Rehab
Phone: (503) 855-3375
Email: info@activelifechirorehab.com